Precisely estimate the size of the crisis, the escalation and de-escalation of the incident curve.
Artificial Intelligence Data Analytics
With the help of the state-of-the-art Dome’s Intelligence Tool, we are in a position to offer high quality listening & analytics services. We can track, monitor and measure the presence of the client on online & social media in real time. We can collect information regarding the audience’s reaction to our client’s content (ads, press releases, promotional articles etc). Sentiment analysis is also an important tool for the evaluation of brand health since it allows us to identify consumer behavior, customer insights and trending topics.
During a crisis, it gives us the capacity to generate reports in daily or even hourly time-lapses, becoming a powerful monitoring tool that acts as an early warning mechanism/ alarm, but furthermore allowing to precisely estimate the size of the crisis, the escalation and de-escalation of the incident curve, delivering valuable analytical input for corrective actions to be taken.